Above and Below the Line

Richard Cook explained the Above the Line / Below the Line Framework in 4 minutes at Velocity NYC 2017.  Once you adopt this perspective, once you step away from the idea that below the line is the thing you're dealing with and understand that you're really working above the line all sorts of things change. youtube report

YOUTUBE 6jYoACO7qzg START 95 END 335 David Woods & Richard Cook. Stella Report. Velocity NYC 2017. 1m35s—5m35s youtube report

See another telling by John Allspaw from DevOps Enterprise Summit 2017. Human Performance in Systems

YOUTUBE xA5U85LSk0M START 293 END 631 6 min. John Allspaw. DevOps Enterprise Summit 2017. youtube

a typical view of the software system serving customers

a view of the system which includes the deploy tools, version control, testing, monitoring

The part of the system most software people miss. This Drs Woods and Cook showing all us fish what water is.

This is the inclusive view of the system divided by the line of representation. Humans above, computers below.