CoSts

# Conditions of Satisfaction with time specified Being explicit about what satisfaction looks like is necessary for coordination of action between customers and performers.

Both parties have vested interest in such clarity, which must include the duration of effort, the expected completion date.

Every request of any work that involves a degree of uncertainty or complexity should have this spelled out.

Ambiguity about conditions of satisfaction is a major cause of disappointment and worse in work and civil life.

Scrum/Agile/Extreme Programming are effective methods for creating this degree of clarity in hyper complex settings. The design and creation work is broken into committable (promisable) features and durations. Each next promise occurs in light of the outcomes of the prior promise.