Critical Incident Questionnaire

Theorist of adult education and critical pedagogy Stephen Brookfield uses a simple questionnaire to solicit reflective feedback from learners.

There are five questions:

1. At what moment did you feel most engaged with what was happening?

2. At what moment were you most distanced from what was happening?

3. What action that anyone took did you find most affirming and helpful?

4. What action that anyone took did you find most puzzling or confusing?

5. What surprised you the most?

These very precise questions help learners stop to think about their relationship to each other and to the process of learning, rather than to the content of what was learned and the performance of "teaching" or "teachers".

The final question's focus on surprise is the one that often delivers the most surprising results.

Relevance to SFW: this is a useful template for a journalling exercise for people beginning to use federated wiki in their work, especially in timed-entry groups. It supports learners who would like to document their own experience in language and terms relevant to them and their own goals. CIQ responses also offer useful narrative/qualitative insights for the design of new systems, as they move beyond "where do people get stuck?" to "what does it feel like to be stuck at this point?"

Trace back to: Surprise Journal

I've used this in my classes and found it to be very effective. In fact, the whole book of Brookfield's on pedagogy and discussion is well worth a read - Mike Caulfield

Huge fan. Would be curious to see something like this built into SFW process as a reflection point. - Kate Bowles