But what if that were not the case? Rather than saying that teams are parts of the system, we could argue that The Whole Is Always Smaller Than Its Parts and suggest that teams should be considered part of the system's environment.
I (Eric Dobbs) presented a poster session at the 2019 New Relic Product Offsite entitled "More Agile than Agile: Learning from Incidents". The story draws heavily from resilience engineering, especially the Stella Report and the Theory of Graceful Extensibility. Here we elaborate on three sections in the poster itself, the three main ideas to take away, and a call to action for teams at New Relic which almost certainly apply more broadly in the software industry.